Terms of Service
Last updated: May 19, 2026
These Terms of Service (“Terms”) govern your use of the OnCue applications, Garmin integrations, websites, and related services (the “Services”) operated by OnCue (“OnCue”, “we”, “our”, or “us”).
By accessing or using the Services, you agree to these Terms.
If you do not agree to these Terms, do not use the Services.
1. Eligibility
You must be at least 13 years old to use the Services.
By using the Services, you represent that you meet this requirement.
2. Description of Services
OnCue provides race cue management, wearable integrations, RaceGuard functionality, and related features for endurance athletes and sporting events.
Features and functionality may change over time.
We may modify, suspend, or discontinue parts of the Services at any time without liability.
3. Accounts
Some features may require account registration.
You agree to:
- Provide accurate information
- Maintain the security of your account
- Keep login credentials confidential
- Notify us of unauthorized account access
You are responsible for activity occurring under your account.
4. User Content
You retain ownership of race cues and other content you create using the Services.
You grant OnCue a limited, non-exclusive license to host, store, process, and display your content solely for operating and improving the Services.
You are responsible for ensuring your content:
- Does not violate laws
- Does not infringe intellectual property rights
- Does not contain malicious or harmful material
5. Acceptable Use
You agree not to:
- Misuse the Services
- Attempt unauthorized access
- Interfere with system integrity or security
- Reverse engineer the Services except where permitted by law
- Use the Services for unlawful purposes
We may suspend or terminate accounts violating these Terms.
6. RaceGuard and Safety Disclaimer
RaceGuard and related safety features are provided for informational and convenience purposes only.
OnCue is not:
- An emergency service
- A medical device
- A substitute for professional safety systems
- Guaranteed to function at all times
Notifications, alerts, transmissions, and wearable integrations may fail due to factors including:
- Device limitations
- Battery failure
- Connectivity issues
- GPS inaccuracies
- Internet outages
- Third-party platform failures
- Software defects
Users are solely responsible for their own safety and should not rely exclusively on the Services in emergency situations.
7. No Warranty
The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied.
To the maximum extent permitted by law, OnCue disclaims all warranties including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Availability
- Accuracy
- Reliability
We do not guarantee uninterrupted or error-free operation.
8. Limitation of Liability
To the maximum extent permitted by law, OnCue and its affiliates, officers, employees, and contractors will not be liable for:
- Indirect damages
- Consequential damages
- Loss of data
- Loss of profits
- Personal injury
- Business interruption
- Service failures
Your use of the Services is at your own risk.
Where liability cannot be excluded under applicable law, liability is limited to the minimum amount permitted by law.
9. Intellectual Property
The Services, including software, branding, logos, graphics, and design elements, are owned by OnCue or its licensors and are protected by intellectual property laws.
You may not reproduce, distribute, or commercially exploit the Services without permission.
10. Termination
You may stop using the Services at any time.
We may suspend or terminate access if:
- You violate these Terms
- We reasonably believe your use creates risk or harm
- Required by law
Termination does not limit any rights or remedies available to us.
11. Privacy
Your use of the Services is also governed by our Privacy Policy.
12. Third-Party Services
The Services may integrate with third-party devices, platforms, and providers, including Garmin and mobile operating systems.
We are not responsible for third-party services, availability, or functionality.
13. Australian Consumer Law
Nothing in these Terms excludes rights or remedies that cannot be excluded under Australian Consumer Law.
Where permitted, our liability is limited to resupplying the Services or the cost of resupply.
14. Changes to These Terms
We may update these Terms from time to time.
Updated Terms become effective upon posting.
Continued use of the Services after updates constitutes acceptance of the revised Terms.
15. Governing Law
These Terms are governed by the laws of Queensland, Australia, without regard to conflict of law principles.
16. Contact
Questions about these Terms may be directed to: